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Video Loss

Forum|Forum|2 years ago
January 21, 2024
1 reply
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I spent hours working on editing a video and Adobe was not able to save my work and everything is lost.

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A

Abhi.G @ ADBE

Adobe Employee

Hi @Jessie5C8D

This should not have happned. Could you check the version history (see this post: https://community.adobe.com/t5/adobe-express-discussions/version-history-adobe-express/m-p/14341699#M13879)?

You should see periodic entries in the version history for the timeframe you were making edits. If you don't see them, could you share the URL of your Express file (from the browser's address bar when the file is open)? That way, I can look into error logs associated with that file, if any.

Thanks

Abhi G

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