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Participant
April 18, 2024

video never completes upload

  • April 18, 2024
  • 1 reply
  • 88 views
I selected a video from my Google Photos library and can move, trim, etc. as though it's all there. I can preview the whole thing. I can't download though because it says it's still uploading. Other videos uploaded fine earlier but now I can't download my project because of this. I also tried downloading the video from Google Photos and then uploading the video to Adobe Express but it still didn't work.
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1 reply

Adobe Employee
April 18, 2024

Hello, thanks for reaching out and apologies for the experience you are having! 

How long is the video you are trying to import into your project? What device was it captured on?  By "preview the whole thing", do you mean you can view it in Express and it plays back fine?