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dave-blake
Participant
November 9, 2023

Videos not working on export

  • November 9, 2023
  • 1 reply
  • 105 views
I've added a few videos to my magazine layout, but they are either not playing on share publish, or just exporting 1 frame when exported as mp4

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
January 24, 2024

Hi there,

 

We're sorry to hear about this. Are you still experiencing this issue? If yes, can you share the screen recording of the issue? How many videos are there that you've added? Have you tried splitting the videos and then tried to download them? If that works, you can merge those videos using the merge quick action.

 

Let us know if that helps.

 

Regards,

Tarun

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