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Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
July 18, 2024

Hi @Freya35595486bm86, This shouldn’t be happening. Please let us know the project you’re working on and the file type you’re trying to download. Here are some steps that might help:

  • Try a different browser
  • Clear your browser’s cache and cookies
  • Ensure you have a stable internet connection; if not, try switching to another one

Sometimes, these steps can resolve issues with the Adobe Express Web App.

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