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J
juallhuce
Participant
October 30, 2023

Webpage

  • October 30, 2023
  • 10 replies
  • 694 views
Help! I am unable to access any of my webpage projects to make edits. I can view and share, but not edit. Not good
    This topic has been closed for replies.

    10 replies

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    October 30, 2023

    Hi all, our team worked on a fix for the issue. Please let us know if it is working fine for you.

     

    Best,

    Amitej

    M
    Martin33265836x34v
    Participant
    October 30, 2023

    I hav had this problem all day

    A
    ADECN PTVHD
    Participant
    October 30, 2023

    Same here and I have a deadline

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    October 30, 2023

    Hi, everyone; we are currently looking into the issue. Once there's an update, we'll let you know. 

    A
    Allyson33247939ih16
    Participant
    October 30, 2023

    I am also having the same problem. Publishing is working too, but no matter what brower you are in it will not load.

    V
    virginiam29648491
    Participant
    October 30, 2023

    Same here

    G
    Gregory33263361p062
    Participant
    October 30, 2023

    Same, but Adobe claims everything is working normally...

    G
    Gregory33263361p062
    Participant
    October 30, 2023

    Trying to open a webpage to edit it, but it just hangs up loading and I can't do anything.  Is anyone else seeing this, Adobe is showing all systems up which is obviously a lie.

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    October 30, 2023

    Hi @Gregory33263361p062,

     

    Our team worked on resolving the issue with webpage editing in Adobe Express. Please give it a try, and consider clearing your cache/cookies once. 

    Let us know if you encounter any further problems.

     

    Thanks,

    Amitej

    D
    default332632141er5iw
    Participant
    October 30, 2023
    Good afternoon, For some reason when I try to access one of my webpages to edit, it stays in the loading screen all the time
    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    October 30, 2023

    Hi @default332632141er5iw,

     

    Sorry to hear you are running into this issue. Our team investigated and worked on a fix for this issue. Can you please try again and let us know if it works for you?


    Thanks,

    Amitej

    D
    default332632041gu9o3
    Participant
    October 30, 2023
    I am trying to collab with a colleague. She made a newsletter on the 'Webpage'. added me a collaborator. but I cannot access it. The loading icon flickers on screen but never opens. I could view the 'preview' of the newsletter but could not edit it. My colleague left the webpage and then went back on to edit. but is now unable to edit and has the same issue as I did. Where it would load but never appear. We both now cannot edit the newspaper. Could you please let us know what to do. Thanks
    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    October 30, 2023

    Hi @default332632041gu9o3,

    There was an issue that is now fixed with editing webpages in Adobe Express. Can you please check once and let us know if it works fine for you? You can clear your cache/cookies once before trying again. 

     

    Thanks,

    Amitej

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