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1 reply

Neelamk
Legend
August 21, 2023

Hi @default31801274fnu1cn ,

 

We are sorry for your difficulties. To recover your files, please contact customer support so we can help you find your files through https://helpx.adobe.com/support.html?rghtup=autoOpen.

 

Please let me know if this helps.

 

Thanks

Neelam