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Karen Schaeffer
Participant
April 11, 2025

Website Anchor links are not navigating to headings

  • April 11, 2025
  • 3 replies
  • 353 views

When we create anchor links for an adobe express website, they are navigating to the bottom of the page rather than navigating to the Heading that the anchor link was copied from.  We are trying to have links from table of contents to website items. This is a new bug and random. It does not happen for all anchor links or all of the student's web pages. 

    3 replies

    C
    commsteamnonprofit
    Participant
    July 31, 2025

    Hi, we're experiencing the same issue. We've wiped cookies & cache, and tried incognito browsers etc, but it seems to consistently be an issue on Chrome and Firefox. It has worked on Edge in the past. Here's an example link - it should land at the top heading but lands at the bottom: https://new.express.adobe.com/webpage/cws3gtUJzAdvV#welcome-letter-from-sue-riddlestone-obe

    M
    Community Manager
    mahmoud_5524Community Manager
    Community Manager
    July 31, 2025

    Hi @commsteamnonprofit,

     

    Sorry for the trouble caused. We've shared this with our engineering team and will get back to you as soon as we have an update.


    ^MM

    R
    Rob37566677ufnq
    Participant
    May 1, 2025

    We just recently started having this problem with a newsletter we are working on. It happens on certain computers but not on all of them for the same newsletter.

    chaimaa.7
    Community Manager
    chaimaa.7Community Manager
    Community Manager
    May 1, 2025

    Hello @Rob37566677ufnq,  sorry for any frustration caused. To better understand and resolve this problem, please ensure all computers are using the latest version of Adobe Express and try using the same browser on all computers. Clearing the browser cache and cookies on the affected computers and testing the internet connection can also help. If the issue persists, please share screenshots or recordings of the issue. This will help us understand and assist you more effectively.

     

    Thanks,

    Chaimaa

    A
    Adobe Employee
    Abhi.G @ ADBE
    Adobe Employee
    April 11, 2025

    Hi @Karen Schaeffer 

     

    Sorry to hear you are running into this issue. Could you share the link (you can DM me if you prefer)?

     

    Thanks

    Abhi G

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