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iparac
Participant
May 9, 2026

When "downloading all" from a mixed static ans video file, Adobe Express downloads PNGs only, and not MP4s (videos).

  • May 9, 2026
  • 1 reply
  • 7 views

When downloading all pages from a mixed static and video file, Adobe Express downloads PNGs only, and leaves out the MP4s videos. It downloads the videos as if it were static PNGs.

    1 reply

    A
    Community Manager
    Abhi-GCommunity Manager
    Community Manager
    May 10, 2026

    Hi ​@iparac 

     

    Thanks for reporting this issue; we are working on a fix. Hope to have it deployed soon.

    Abhi G

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