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rossv22738830
Participant
April 23, 2024

When I click on one file it opens another

  • April 23, 2024
  • 1 reply
  • 92 views
Everytime I try and open one of my files it opens a different one. Its now impossible to open the file I want to open.

1 reply

Adobe Employee
April 23, 2024

Hi @rossv22738830 , 

 

I'm sorry you are having this issue. Just to fully understand the issue, when you click a file, a different file opens? Does this only happen with one file or all files? Is the original file multi-page? I would try to clear your cache first. If that doesn't work, can you share a recording or screenshot of the issue? 

 

Thank you, 

Erika