Participant

When I open the 'Share' Dialog box from a Library in Adobe Express and select to view the User List. I can't scroll up or down to see the whole list, so I can't change a users, usage rights from Consumer to Editor

Forum|Forum|23 days ago
September 7, 2026
2 replies
19 views

We can’t access the full list of users, we are using Chrome as our web browser, but its also the same for a Safari

Tarun Saini

Community Manager

Hi @Benjamin.A.Collis,

Thanks for reaching out! Please try the following steps below-

Refresh the page and reopen the Share dialog.
Try accessing Adobe Express in a different browser.
Clear your browser cache and cookies.
Zoom out your browser window (Ctrl/Cmd -) to see if additional users become visible.
Test in an incognito/private browsing session to rule out browser extensions interfering with the dialog.

Let us know if that helps.

Regards,

Tarun

B

Benjamin.A.CollisAuthor

Participant

Hi Tarun,

I tried all of the above and none of the options fixed the issue. There’s an obvious issue with the the list in all browser, I tried Chrome, Safari and Microsoft Edge. I have been able to see the full list through the Creative Cloud Desktop App. So at least I can remove users this way for now, but it would be good to be able to do it in a browser.

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