Participant

wheres my freaking files

hi. wheres my freasking files. thanks for the update

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Community Expert

The prior version of Adobe Express is no longer available for desktop - it is still on mobile. Desktop is now only what was the beta version.

There is more information in this FAQ section if you scroll down the page https://helpx.adobe.com/uk/express/express-faq.html including:

• I use Adobe Express on desktop. Will my files automatically show up in the new version of Adobe Express?

• I use Adobe Express on desktop and I also use the mobile app. Will my files automatically show up in the new version of Adobe Express?

Here is a short video walkthrough of migrating your files:

If you are having problems with your files migrating please check this Troubleshooting File conversion FAQ https://helpx.adobe.com/express/kb/file-conversion-troubleshoot.html

If you still have problems with finding your prior files please contact Adobe Support:

For further information on known issues in Adobe Express please check this page https://helpx.adobe.com/express/kb/known-issues-in-adobe-express.html

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