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Garrettsctt
Garrettsctt
Participant
April 8, 2026

While In the app I get a page telling me to get the app on Google play store

  • April 8, 2026
  • 1 reply
  • 10 views

While In the app the app is telling me to get the app In Google play store. Clicking on the Google play store button to take me to the page to download the app it give me a authentication number to log in but I'm already logged in and In the app

 

    1 reply

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    April 9, 2026

    Hi ​@Garrettsctt,

     

    Welcome to the Adobe Express community! We’re sorry to hear about this issue. To help us investigate further, could you please share:

    1. Your device model.
    2. Android OS version.
    3. Adobe Express app version.
    4. What action were you trying to perform when the Play Store prompt appeared?
    5. Since when have you been seeing this issue?

    Once we have these details, we can pass this along to the team for review.

     

    Regards,

    Tarun

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