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Participating Frequently
February 16, 2025

Why does Adobe push scheduling and templates and we cannot delete

  • February 16, 2025
  • 1 reply
  • 223 views

Why is it that every time I open an Adobe Product it keeps suggesting me features I dismissed before? Once I dismiss a pop-up or a feature announcement, I don't want to keep seeing it. Get rid of your pernicious advertising. Also, if I don't have social media attached to Adobe because of the way the social media sites rule that Adobe cannot publish to general audience accounts, I don't want to continue to see you suggesting that I schedule a damn post. 

 

What is wrong with Adobe that they cannot honor settings and dismissals and have them stick? What is the point of cookies and settings when the company routinely ignores them when it suits them? This makes no sense for a professional product line. 

 

This is the type of marketing and advertising that causes people to seriously dislike your products. I have never once in my life been force-fed products over and over, even though I dismissed them by a company, thinking it would change after 500 attempts. Get the point; stop pushing your products when they don't work as advertised. 

1 reply

Tarun Saini
Community Manager
Community Manager
February 17, 2025

Hi 

@MyKnifeJourney

,

 

Thanks for reaching out! Please check this article and follow the steps to disable the communications from Adobe- https://adobe.ly/40UtGTK. Please ensure you uncheck the Adobe Communications option to stop receiving such announcements. 

 

Let us know if that helps.

 

Regards,

Tarun

Participating Frequently
February 17, 2025
Why is this only available on a desktop? I have tried the web app a few
times. Not particularly well done but why in the world would you put a
mobile control setting only available for people who have a desktop?

This app was sold online as an app based service. Why would I need to use a
desktop when your designers overlooked mobile controls.

Also these aren't "messages" they are designed right into your app. So no
it's not just a sales pop up. This is in your app and designed into the
pages of the app.

So again, re-read what i wrote. You did not answer the question being
asked.
David__B
Adobe Employee
Adobe Employee
February 20, 2025

Hi @MyKnifeJourney

Thanks for following up. I read what you wrote but didn't quite understand some of what you said. There are versions of Adobe Express for computers in a browser and mobile devices (iOS and Android). You may not see the mobile option if your device is not supported. https://adobe.ly/41kVwd8

What setting were you seeing on mobile, which belonged on desktop?
On my iPhone, I see some brief splash screens explaining features in the app. Are these the pop-ups you don't want to see? Would it be possible to share some screenshots of what you're seeing that you dislike? Just trying to better understand.


Thanks,
Dave