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Participant
November 22, 2024

Why is the phone app so much easier than the desktop app?

  • November 22, 2024
  • 1 reply
  • 75 views

This is the worst app I've used on my computer, none of the options are where you expect. It works the opposite of every computer app, things like undo are in odd places. Every time I use this app I feel like I have to re-learn every aspect of it. All I want to do, is to crop one picture, and add it on to another. I've done it countless times using this same app on my phone, yet doing it on a computer is an absolute chore. Nothing makes sense, its baffling and just an awful user experience. I shouldn't have to google and ask questions in order to figure out how to make a simple crop. 

 

The entire front end and user experience needs a total rehaul.

1 reply

Tarun Saini
Community Manager
Community Manager
November 25, 2024

Hi 

@condor_4759

,

 

Welcome to the community! We're sorry to hear about your experience. Could you please let us know when you have been facing this issue? What is the make and model of your device? Have you recently installed any apps on your device? Please ensure that you are using the updated version of the device.

 

Also, try restarting or re-installing the device and let us know if that helps.

 

Regards,

Tarun