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Participant
September 28, 2023

won't work

  • September 28, 2023
  • 1 reply
  • 210 views
the site will not work, nothing will drag to the canvas

1 reply

Winnie_M
Inspiring
November 2, 2023

Hi @Justin28601618vh2a

 

Thank you for your message, and we're sorry for the issue and for not answering you earlier.

 

Did you refresh the page? Is it happening for every project? 

 

We recommend closing the project and clearing your cache before opening a new page. It may be necessary to try with a different browser, such as Microsoft Edge or Safari. Try a quick browser reset if a setting or extension is causing the issue. To find out more about it, you can click here. If the problem persists, please share a screenshot or screen recording of the canvas. It will help us to understand the issue.

 

Let us know how things are going.

 

Thank you,

Winnie