Participant

Work no longer loading

Forum|Forum|2 years ago
October 30, 2023
1 reply
112 views

Hello, I created a comedy show poster in multiple sizes per the request of the theater the show will debut in. Is there any way to fix this bug so I can reopen these files and continue editing? It hasn't worked on two separate computers.

This topic is closed to new replies. Start a new post to keep the conversation going.

Neelamk

Legend

Hi @default33261811m1fu8m,

We are sorry for your difficulties. Please let us know what happens when you try to click on the posters. Are you getting any error messages? Which browser are you using?

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

Also, try restarting your computer.

From Windows browser: Ctrl + Shift + Delete

From Mac browser: Cmd + Shift + Delete

Hard refresh: Ctrl / Cmd + F5 or Ctrl/Cmd + R.

Please let us know if this helps.

Thank you,

Neelam

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.