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N
n4t4lie
Participant
April 22, 2024

Wrong/swapped Format for Instagram Reels!!!!

  • April 22, 2024
  • 2 replies
  • 340 views
You have swap the format!! The width is hight and hight is width... When I upload a video on Meta business suite, there comes an error message. I upload a portraiformat Reel >> Error: Your format is: 1920 x 1080; I Upload a landscape format Video >> Succecful Upload! Your Format is 1080 x 1920 ???
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2 replies

K
Klemens379373487vjt
Participant
June 9, 2024

I have this problem too. Resizing to an Instagram reel size is completely different now

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
June 4, 2024

Hi 

@n4t4lie

,

 

We're sorry for the delay. Are you still experiencing this issue? If so, could you please share the screen recording of the issue to assist you further?

 

We're here to help, just need some info.

 

Regards,

Tarun

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