Participant

Your Stuff Files Not loading | Grey Screen

Forum|Forum|8 months ago
June 11, 2025
20 replies
2612 views

Good Morning,
Is anyone else experiencing the Your stuff files not loading and just being a blank grey screen.
I've tried all platforms , even the app

Show previous replies

J

Jenny35707309w8ru

Participant

No, still not working.

Amitej S

Community Manager

Can you confirm, if it works on incognito/private browsing mode?

D

Derek29569933q9ab

Participating Frequently

Still an issue.

C

Christian31705923abut

Participant

same for me..... thats why im here. My work around is that i used my phone to access my folders and files, ill access the file i needed to edit, in turn this will appear in the "recent files" at the bottom of the web app. Hopefully this will get fixed ASAP!!!

Amitej S

Community Manager

Hi all, Our team worked on resolving this issue. Can you all please check and confirm here, if it works fine for you now?

Please ensure you've cleared the cache/cookies of the browser you're working on.

Thanks!

L

Larry35753277qf35

Participant

Thank you for posting the files link. I found all my files there! Not sure why it's not allowing me to access it from the new version though?

L

Lonchito

Participant

Los archivos recientes no cargan en la biblioteca "Tus cosas" y no puedo acceder a ellos para editarlos.

M

mahmoud_5524

Community Manager

Hi @Lonchito,

Thanks for your message. This issue was resolved yesterday, so we’d love to confirm—are you still experiencing the same problem with files not uploading to your "Your Stuff" library?

If so, please try signing out and signing back in, and also clear your browser/app cache, as this might help refresh the connection.

If the issue continues, feel free to get back to us and we’ll be happy to assist further!

Best regards,

^MM

E

E P G is M E

Participant

Having this issue right now. Has been off and on for the last week.

A

Angela38003392xg1t

Participant

Yep--not working for me either. I can't access any of the webpage files that I'm trying to edit--just get a blank screen. I can view previously published webpages, but I can't edit them.