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interemit
Community Expert
Community Expert
Jan 25, 2024 2:11 PM UTC
Open for Voting

ライブラリのブラシが重複して表示される

Frescoにダウンロードしたブラシが、Expressのライブラリ画面で2つずつ表示されています。
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7 replies

interemit
Community Expert
interemitCommunity ExpertAuthor
Community Expert
Feb 11, 2024 8:08 AM UTC

Thank you for your patience in responding.
I have recorded the following additional brush sets in Fresco. The newly added brush set is not duplicated and only one set is shown correctly.

 

https://drive.google.com/file/d/1WG_9Hx3E1P2NVEvjP4RsWUeKscyzwpcl/view?usp=sharing

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lauras66940017
Adobe Employee
Adobe Employee
Feb 5, 2024 7:10 PM UTC

@interemit, thank you so much for your replay. We have one more ask for you as our teams look into this issue: 

 

Would you please create a screen video recording on your desktop of showing you creating one of these libraries in Fresco that then shows up as a duplicate in Express, but not on the https://assets.adobe.com/libraries?

 

Thank you so much in advance!

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interemit
Community Expert
interemitCommunity ExpertAuthor
Community Expert
Feb 5, 2024 10:23 AM UTC

Thank you for your reply.@lauras66940017 

quote
when you say brushes are duplicated in Express, is it the brushes with in a library that are duplicated or the libraries themselves?

The sets of brushes (like the "Summer 2021 brushes" set) are dupricated. So I think the libraries themselves are duplicated. 

 

quote
What were your steps to install these brushes?

I started Fresco on my ipad pro, and went to "ブラシを追加" , then I was at "ピクセルブラシを見つける".  and installed new brushes .  I could'nt see word of "library" or ”ライブラリ” in there.

I hope this helps.

 

 

 

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lauras66940017
Adobe Employee
Adobe Employee
Feb 4, 2024 11:31 PM UTC

Thank you for the reply @interemit.  Just to clarify, when you say brushes are duplicated in Express, is it the brushes with in a library that are duplicated or the libraries themselves?

 

In your message below you say : "Install the brushes that were just recently added in Fresco."  What were your steps to install these brushes?

 

Thank you!

Laura

 

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interemit
Community Expert
interemitCommunity ExpertAuthor
Community Expert
Feb 3, 2024 3:50 AM UTC

@PCM Erika @lauras66940017 

Thank you for your reply.
>When you view your LIBRARY BRUSHES within Adobe Fresco, do you see the libraries duplicate there as well?
The brushes are not duplicated in Fresco.
The brushes are not duplicated there in https://assets.adobe.com/libraries?filter=public either.
They only seem to show up as duplicates in the library at https://new.express.adobe.com/your-stuff/libraries in Express.

As a test, I also tried the following operations.
Install the brushes that were just recently added in Fresco.
=> One of them showed up correctly in the Express library as well.

Remove one duplicate brush in the Express library => Both brushes were removed in Express, both in Fresco and in https://assets.adobe.com/libraries?filter=public.

Delete the duplicate brush in Fresco. =>The brush was deleted successfully.


If there are no other cases, it might be a problem only in my environment.

I am using translations, so if there is anything I am not getting across, please feel free to ask.

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lauras66940017
Adobe Employee
Adobe Employee
Feb 2, 2024 10:18 PM UTC

@interemit , quick question for you: When you view your LIBRARY BRUSHES within Adobe Fresco, do you see the libraries duplicate there as well?  When you import a brush library into Fresco today, it does not have a way to know whether that library already exists. So it will just import the library again and you will have a second copy of that library in Fresco. Perhaps this helps to explain why those libraries are shown as duplicates in the Adobe Express view as well?  Note that: If you go in and delete the duplicates from assets web at https://assets.adobe.com/libraries, the duplicate libraries no longer show up under https://new.express.adobe.com/your-stuff/libraries or within the Fresco app.  Looking forward to your update.

 

Laura.

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Community Manager
Feb 1, 2024 9:38 PM UTC

@interemit 様

 

いつもありがとうございます!

ご報告いただいたダウンロードしたブラシが重複されて保存されてしまう不具合ですが、

今チームに回避策を確認しております。

分かり次第すぐにご連絡しますのでもう少々お待ちください。

ご報告くださりありがとうございました!

 

PCMエリカ

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