Bug Reports

I am getting the below error when trying to convert PDF to Excel.Adobe.PDFServicesSDK.exception.ServiceApiException: 'Error response received for the request: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (pdf-services.adobe.io:443)' i am using below code to convert the data with free tier of Adobe credentials. using Adobe.PDFServicesSDK;using Adobe.PDFServicesSDK.auth;using Adobe.PDFServicesSDK.exception;using Adobe.PDFServicesSDK.io;using Adobe.PDFServicesSDK.options.exportpdf;using Adobe.PDFServicesSDK.pdfops;using System;using System.IO;using System.Reflection;try{// Initial setup, create credentials instance.Credentials credentials = Credentials.ServicePrincipalCredentialsBuilder().WithClientId("1dc3e457fe79489897cc229d57ae107c").WithClientSecret("p8e-UM_dJ_0l_Seb0dTRi4Oi6voIAhGWXiJb").Build();string fileName = "P123879.pdf";string fil

Hi things were working, I don't think we've changed anything and we started getting this error (see screenshot).  We're getting this on both Mac and Windows in Chrome for differrent users.  We're using v3 of the Embed SDK and the error happens when opening the Adobe Express modal for any of the quick actions or the full editor. I can't see anything specific in the console.  Any ideas?    

When utilizing the "Create Customize template" functionality within our application, which opens Adobe Express in an iframe, we've noticed that after users complete the template customization and click the save button within Adobe Express, the iframe unexpectedly closes. This behavior is not intended, as users should be able to continue interacting with the application after saving their template.Steps to Reproduce:Click on the "Create Customize template" button within the application.Adobe Express opens in an iframe, allowing users to customize the template.After completing the customization, click the save button within Adobe Express.Notice that the iframe containing Adobe Express closes unexpectedly.Expected Behavior: After users click the save button within Adobe Express, the template should be saved, but the iframe containing Adobe Express should remain open, allowing users to continue interacting with the application. 

Hello We are using the embed API in our system.  The console is complaining that this._previewPromiseResolve(); is not a function This is the function its coming from: _previewReady = () => { if (!this._previewPromiseDone) { this._previewPromiseDone = true; this._previewPromiseResolve(); } }; Any ideas to resolve this? Thanks

I have just integrated SDK into my application, and when click on sign-in, it shows:"bad_requestRequest parameters failed to meet all constraints" What did I do wrong here?  

I am trying to upload psd and ai files to "Adobe Express Embed SDK" using the "createFromAsset" feature. Uploading the previous file formats leads to timeout in the call or freezes the browser tab.

Hi,  I've setup my sdk in my app but I keep receiving "Adobe express is not available", please see image.  I've specified allowed domains: my-app.test. But keep receiving this error, also on my production site when I configure it.  What is going on here?

As the title states, after calling terminate(), I am unable to call initialize() again without throwing an SDK_ALREADY_INITIALIZED error. I've created a minimal example here https://github.com/aelitneg/adobe-express-embed-sdk-bugs Our workaround att he moment is to put the CCEverywhere instance into React context and persist it throughout route changes as we are using Webpack chunks.

Hey! I'm trying to use the callback to call a function onPublish, just as the example in https://developer.adobe.com/express/embed-sdk/docs/guides/full_editor/create_project/. But it is returning 'Uncaught (in promise) ReferenceError: Cannot access 'e' before initialization'.  What could it be?

I have a project in Laravel, now i'm trying to connect with Adobe Express. My API key was authorized, the url that in working in is: http://127.0.0.1:8000/adobe and i gave access to localhost:8000 in the panel of the adobe express. Should i create a new project with the 127.0.0.1:8000 url?

I am getting a:```INVALID_IMAGE_DATA_URL: Provided asset does not have the correct structure required for imagesError: Provided asset does not have the correct structure required for images```When I try to start the editor with a video asset. Images work fine. Curiously enough if I switch the asset type back to video and try with an image, it will also give me that same error. I've tried adding .mp4 to the URL also.```inputParams: { asset: { type: "video", dataType: "url", data: getVideoFullEditor(selectedMedia), },},```

Hi,When using the URL to return a file instead of base64 (because URL is required for video), we are able to view the file in our web app interface by putting the src into an img or video tag. This is how Express Embed works out of the box with URLs: returning a blob URL (on Adobe's S3) after Saving a modal session that was authenticated with our client key.A video returned this way can play fine on our page via this blob URL without CORS errors. But we need to do more than just show the file. We need to get the returned file from Adobe's S3 and hand it over to be uploaded into our own Rails web app's import system, which will transcode and ingest the file into our database and store the transcoded streaming files on our own S3.So we have tried Fetch and XMLHttpRequest to copy the blob data over but they give us CORS errors - even though the blob plays fine on the page. Must be a setting in the CORS header/security policy that blocks this? How best to do this?T

Getting an issue with starting the Express SDK.Refused to frame 'https://new.express.adobe.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' localhost:3000".I have localhost:3000 included in my allowed domains. My referrer is localhost:3000. 

Hi, I need to terminate the CCEverywhere instance whenever I close the popover. So, I've put CCEverywhere.terminate() in both the onCancel() and onPublish() callbacks of createDesignCallback. For onPublish(), it works fine. But for onCancel(), it gets stuck in a loop making the whole page unresponsive. Without terminate(), it closes fine but if I try to reopen it I get the error that SDK is already initialized.Please help here.