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K
kitbukoros
Participant
September 3, 2024

can`t download adobe substance 3d assets with subscription

  • September 3, 2024
  • 4 replies
  • 564 views

I have Substance subscription and I`m downloading a lot of SBSAR materials, however recently I`ve tried to download model:

https://substance3d.adobe.com/assets/allassets/ed4881756af1327d0243ac4999d3e8df31091732?q=sample&sort=-searchScore

And its not working through the app, while in browser I don`t have download button for it, only "Upgrade" which redirects me to the subscription plans

    4 replies

    Cedric Marchessoux
    Community Manager
    Cedric MarchessouxCommunity Manager
    Community Manager
    November 6, 2024

    Hi @kitbukoros 

    You have currently a plan "Texturing" and not "Collection", so you can indeed download materials but not models.
    You need to have a subscription with "Collection" plan to download models.

    Best regards

    J
    Jarmin38453229nj6f
    Participant
    November 6, 2024
    Hi
    I dont want to download models I just want to download the sbar materials but it say I have cant


    Cheers
    J
    Jarmin38453229nj6f
    Participant
    November 5, 2024

    ok Cool im on Enterprice I thoguth that was the top plan 

    K
    kitbukorosAuthor
    Participant
    November 5, 2024

    it requires a different, more expensive plan (my current plan allowed only materials download), so I had to buy it for one month to download all I need

    J
    Jarmin38453229nj6f
    Participant
    November 5, 2024

    Did you get this sorted Im having the same issure

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