Skip to main content
Participant
June 23, 2025

Cant access paid assets with educational account, but can't pay either.

  • June 23, 2025
  • 1 reply
  • 173 views

I have a free educational license.  I want to access the paid assets.  I can't.  I tried to upgrade my account by paying the subscription fee. It won't allow me to, as it will only allow me to purchase an educational version which it says i already have.  So is there no way access these on a student account? and please don't suggest contact your IT dept... 

1 reply

Participant
June 24, 2025

Worked it out.  I had to cancel my educational subscription and then purchase again, have to then reapply for educational after i have finished testing, not ideal.