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Даниил98A6
Participant
November 18, 2024

I have a substance 3D plan, but can't buy adobe substance 3D assets

  • November 18, 2024
  • 2 replies
  • 234 views

Posted about this 3 days ago, problem is not solved yet. 
Here are some screenshots from store 

 

This is a screenshot from home page and benefits page of my subscription


Can you please help me get my substance store credits?

 

 

 

 

2 replies

Cedric Marchessoux
Community Manager
Cedric MarchessouxCommunity Manager
Community Manager
November 18, 2024

Dear @Даниил98A6 

I am looking at your subscriptions. I do not find any subscriptions in your profile with the email linked to your login @Даниил98A6 

Best regards
Cédric Marchessoux

D
dyox_3121
Participant
November 18, 2024

There was some kind of error, I was writing this from a computer with multiple users, for some reason when I went to the site from creative cloud it showed me my account, but posted from my coworker's account. This was me who has this issue

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