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D
DANIPPPP
Participant
May 18, 2023

My account says 0 points and I have no materials.

  • May 18, 2023
  • 1 reply
  • 198 views

Hi, I log in to my account but I have 0 points and no materials. I had an old Substance Source account and passed to Adobe, I remember downloading materials from the new source but now I don´t see anything there. My e-mail is the same, I am wondering if it is an account problem. 

 

 

1 reply

Marion3D
Community Manager
Marion3DCommunity Manager
Community Manager
May 22, 2023

Can you please contact support(at)allegorithmic.com ?
They will be able to help you, as they will be able to access the info of your legacy Allegorithmic/substance account

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