Participant

Parts Missing From Model Downloads

Forum|Forum|3 years ago
November 13, 2022
2 replies
323 views

Anyone else missing the door panel and one of the hinge sets on the Integrated Microwave model? Tried downloading it again but got same results.

Marion3D

Community Manager

Hi again,
We have tested the fbx and glb from the paltform on our side and can't reproduce the issue...

Could you please try to open the model in any other 3D software, such as Substance Designer, Blender or even Paint 3D/windows 3D viewer? That would be helpful to understand if there is an issue in the file dur to the download or it it comes from the manipulation in Maya

Marion3D

Community Manager

I've forwarded your post to colleagues in the content team, I'll let you know when I hear from them!

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