Substance Designer crashes while launching new or old

Forum|Forum|4 months ago
January 16, 2026
2 replies
88 views

Hello,

My Substance Designer crashes every time I try to open a new or old scene. I tried several methods to fix it that I found online, but nothing worked, and I am out of solutions.

What I've tried:

- Completely uninstalling and re-installing SD

- With a clean wipe

- Updating Graphics Driver to the latest version

- Switched to Studio driver

- Switched to Intel iGPU for a test

- Renamed several folders to reset the settings

- Paused the OneDrive sync

- Checked the log but didn't get much from it.

The image includes my email address, if it makes it easier for you to locate the crash logs I sent.

Screenshot 2026-01-16 095829.png

Thanks,

Raz

Bugs & Crashes

G

gifted_Beekeeper5090Author

Hey,

Just a heads up, thanks to Lucas from Adobe Customer Care, we managed to find the problem. It was related to one of our User Environment Variables that we set. Removing that solved the problem.