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Known Participant
October 16, 2025

Can’t export

  • October 16, 2025
  • 7 replies
  • 232 views

I'm trying to export a 30 min video and the app gets stuck at 2%. 1.7GB file... I've tried all different settings and everything gets stuck at 2%. iPhone 16Pro tons of gigs space available. help?

7 replies

Peter Garaway
Adobe Employee
Adobe Employee
October 23, 2025

@Reelife_Folktography  Sorry to hear 25.5.3 did not resolve this issue. I jusy sent you a DM. When you get the opportunity, please follow up with me there. Thanks!

Peter Premiere engineering team
Known Participant
October 23, 2025

Ok updated to 25.5.3(2) 

still can't export. 30min sequence. No clips speed changed. some music added. About 40 clips. 

Tried all different settings still stuck at 2%

Regards, Tom Adams, Director/owner Reelife Documentary Productions
Stan Jones
Community Expert
Community Expert
October 23, 2025

@Reelife_Folktography,

 

I see 25.5.2 (2) in your screenshot. I just updated through the app store, and I see 25.5.3 (2).

 

I don't see an update check in the app.

 

Stan

 

Known Participant
October 23, 2025

Unfortunately that didn't work for me. still not exporting.

Not sure if app auto updated

 

 

Regards, Tom Adams, Director/owner Reelife Documentary Productions
Peter Garaway
Adobe Employee
Adobe Employee
October 23, 2025

@Reelife_Folktography We believe we've resolved the issue that was causing export to hang, and a fix is included in the latest release version 25.5.3, now available on the App Store. Please try updating the app and let us know if you continue to experience any issues.

Thanks again for sharing your experience — it really helped us track this down. We appreciate your patience, and we’d love to hear how things go after the update!

Peter Premiere engineering team
Known Participant
October 23, 2025

Yes I had a high speed video in it so I deleted it and tried again. still unable to export

 

there's probably 40 clips. no effects. 1 title. 

Regards, Tom Adams, Director/owner Reelife Documentary Productions
Peter Garaway
Adobe Employee
Adobe Employee
October 17, 2025

Thanks for reaching out — sorry to hear you're running into issues with export!

Quick question: do you happen to have any speed adjustments applied to your video? We’re aware of a bug that can affect export when speed is set to a high value, typically above 20x. If that’s the case, try lowering the speed to something like 5x and see if that helps.

Also, it would be super helpful to know more about your sequence — things like the number of clips, effects used, and any other details you can share. We’re actively working to resolve this issue.

Thanks again, and we’ll do our best to get you unstuck!

Peter Premiere engineering team