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Inspiring
February 18, 2023

Adobe Media Encoder doesn't work

  • February 18, 2023
  • 2 replies
  • 184 views

When I open Media Encoder it doesn't work and I get the following message:

Adobe Media Encoder Error

 

Adobe Media Encoder has encountered an unexpected error and cannot continue.

I've uninstalled while resetting the presets and intalled it again and everything is up to date.
What's happening and what can I do to fix it?

 

I noticed that the error comes when the program is loading "ImporterQuickTimeBundle". I don't know if that's relevant...

 

Other info:

  1. Version of the app -> 23.2
  2. Platform and OS version -> macOS Monterrey

 

Thanks

2 replies

mrBadosaAuthor
Inspiring
February 21, 2023

It worked! Thank you so much. 

Adobe Employee
February 21, 2023

Did you grant access to the Documents folder? This is required for AME to work.