Bug Reports

Media Encoder 26.3.1 crashes at launch.Only Chrome and Wacom Center apps open. Running Creative Cloud app.ME 25.6.6 opens and runs without issue.Apple M2 Ultra 128GB, macOS Tahoe 26.5.2

When I send a render to Media Encoder, it will encode the video using proxies instead of my high resolution media despite the option in media encoder not being checked. All of my footage is properly linked. I can enable/disable proxies in premiere pro and the watermark appears/disappears. The only way I can get it to behave is by disabling proxies in premiere pro first, and then sending the render to Media Encoder, which I’ve never had to do and is not the expected behavior. This has burned me several times on very long renders with short deadlines. Proxies seem to work as expected when I render directly from Premiere Pro.

After Effects and Adobe Media Encoder 2020 are rendering h264 codec MP4s too bright. The colors are washed out slightly and what I'm assuming is a gamma shift. I'm using Windows 10, After Effects v17.1.4, Adobe Media Encoder v14.4, and Nvidia driver 451.77. This issue does not exist on After Effects 2019 and Adobe Media Encoder 2019. The MP4s look as you would expect, using identical settings for export.One additional finding was that using After Codecs plugin, I'm able to export an MP4 using the x264 codec and the colors are correct. That is also using AE and AME 2020. So, from what I'm gathering there is definitely an issue with AME 2020. I find this annoying issue with nearly every release of AME, and have had it pop up off and on since 2004. This is not an issue with playback between video players, but specifically a color shift in the actual render. I'm not using any display profiles, and have After Effects set to not use a Workspace color profile in Project settings. Have also te

Media Encoder 26.3.1 – ProRes 4444 exports black/transparent video while Premiere Pro exports correctlySummaryAdobe Media Encoder 26.3.1 fails to export valid video when encoding a Premiere Pro sequence to Apple ProRes 4444.The exported file contains valid audio, but the video is either completely black or appears as transparent (empty RGB channels).The exact same sequence exports correctly when exported directly from Premiere Pro.The issue only started after updating to the 2026 versions of Premiere Pro and Media Encoder.System ConfigurationOperating SystemmacOS (Apple Silicon)Hardware testedMac Studio M1 Ultra MacBook Pro M2The issue is reproducible on both systems.Adobe versionsPremiere Pro 26.3.0 Media Encoder 26.3.1Source MediaApple ProRes 4444 Generated by an animation software No alpha channel in the source footageThe sequence also contains a few graphics/images with transparency, but those are rendered correctly when exporting directly from Premiere Pro.Steps to ReproduceOpen t

Hello,Since updating to Media Encoder 2026, I have encountered an issue when exporting vertical videos (using a blurred background layer to fill the 16:9 frame) to MXF OP1a.The exported video results in a black or very dark artifact/edge on the left side of the frame.Additional Details: This issue does not occur when exporting directly from Premiere Pro using the exact same project settings. This issue did not happen in Media Encoder 2025 using the same sequence settings, project files, and export presets. Disabling "Enable Smart Rendering codec" in the export settings does not resolve the problem. Could the team please look into how the 2026 version handles color management or rendering on MXF OP1a containers for vertical compositions?Thank you!

Hi all, I am currently experiencing an issue when batch exporting from Premiere Pro; When I batch export sequences using Media Encoder, they all seem to have the music levels way too loud - and does not accurately reflect the timeline. I’m certain the issue is with Media Encoder, as when I export my video within Premiere Pro, the audio levels are all correct. I’m not sure what’s causing this but I’d appreciate any advice on solving the issue as my job requires a lot of batch exporting.I have tried reinstalling both Media Encoder and Premiere Pro, but the issue persists.It is strange how it’s always the music track that seems to be the one boosted.For context, I am running Premiere Pro Version 26.0.1 (build 3) and Media Encoder 26.0 (build 60) on a MacBook Pro (Nov 2024) w/48 GB Memory on macOS Tahoe 26.3.It may be worth noting that I do run plugins in Premiere Pro, such as Artlist.io, Premiere Composer, and a select few from Knights of the Editing Table - Not sure if this could cause i

Media Encoder Version 26.2.2 (Build 3) Renderer menu is greyed out with Mercury Playback Engine Software Only selected. System Compatibility Report shows “No conflicts to report”.Tested with NVIDIA Quadro RTX 5000 driver versions 596.36 (most current) and 582.53 (previous) with identical results.Media Encoder Version 26.3 (Beta) has the same problem.  

Hi everyone,I'm facing a ridiculous issue with Adobe Media Encoder where it completely refuses to use GPU Hardware Decoding for Sony footage, even though the new RTX 50-series hardware natively supports it.My Specs: CPU: Intel Core i9-13900K GPU: NVIDIA GeForce RTX 5070 Ti Driver: NVIDIA Studio Driver 610.62 (Latest) OS: Windows 11 The Problem: When exporting or creating proxies from Sony A7V source files recorded in XAVC S 4K 50fps (H.264 / AVC, High 4:2:2 Profile, 10-bit), Premiere Pro handles the footage fine, but Media Encoder completely drops GPU Decoding.Inside Media Encoder, Encoding is done via NVIDIA NVENC (GPU), but Decoding defaults entirely to the CPU.What I've tried: Hardware Decoding for H.264/HEVC and NVIDIA is explicitly checked in Preferences -> Media. Renderer is set to Mercury Playback Engine (CUDA). If I drop the XAVC S file directly into Media Encoder (bypassing Dynamic Link), it still ignores NVDEC. If I force-disable software decoding in the Consol

Quite often when I export a batch of videos from Premiere through Media Encoder, Media Encoder will export versions where the dynamic link from After Effects to Premiere hasn’t been updated. How can I fix this?

TitleAfter Effects 26.3.0 + Media Encoder 26.3.1 fail to export projects stored on SMB NAS unless Media Encoder is started first after rebootSystem InformationMac Studio M2 Max 64 GB RAM macOS Sequoia 15.7.7 After Effects 26.3.0 Media Encoder 26.3.1IssueSince updating to After Effects 26.3.0 and Media Encoder 26.3.1, exporting an After Effects composition to Media Encoder fails consistently when the project is stored on an SMB network share (NAS).The exact same workflow worked correctly before updating.Projects stored on the internal SSD export normally.Steps to reproduceRestart the Mac. Open After Effects first. Open a project located on an SMB NAS. Send a composition to Media Encoder. Start encoding.Actual resultMedia Encoder immediately fails with:"Output could not be created. Check whether the output is write-protected or locked."Sometimes the log also reports that the temporary After Effects project cannot be read.WorkaroundAfter every Mac restart:Start Media Encoder first. Clear

Over the past couple years I've exported dozens of long (1-2 hr) 4K 60fps videos with both Premiere Pro and Media Encoder.  Rendering times were basically the same (about 3 hours per hour of video), so I usually exported with Media Encoder because it was easier to run in the background while doing other things (including working on new projects in Premiere Pro). After Abobe updated Premiere Pro and Media Encoder to the 2025 version, Media Encoder has become ridiculously slow.  Exporting a 2hr 4K60 directly from Premiere Pro takes about 6 hours, but exporting that same video with Media Encoder is estimated to take 320 hours!!!  And no, that's not just a time estimation bug; I once let it run for a few hours and come back to confirm that it had only rendered a minute or two of video. I've read that other people are having the same problem with the 2025 version, and that for now the only "solution" is to roll back Media Encoder and Premiere Pro to their 2024 versi

Upload from Premiere Pro to YouTube has only worked exactly *1* time. Every other time it gives me a “publish error”. I tried following the advice in forums, including this one (which itself had a bug letting me log in where it repeatedly gave me a JSON error saying “user not found.”) The other thread complaining about this problem is 8 years old, and it still seems like the problem hasn’t been fixed. I have tried signing out from Premiere and signing back in. That didn’t work. I tried signing out of YouTube on my browser and then signing back in. That didn’t work either. This continues to be a persistent problem.

Ever since I updated Premiere and Media Encoder, when I send my finished sequences to Media Encoder, for some reason the captions won't export with the video.  They will only export through Premiere.  I have my "Burn subtitles into video" option on and everything.  Help.

When using (most) adobe apps, I get tooltips that appear on my current window from background windows. An example of this:I click the ‘output file’ path in media encoder. It opens an explorer window. The tooltip for hovering over the ‘output file' path then appears from the previous window on top of the current window (basically displaying the full path). I cannot interact with anything within the grey tooltip box, as it is from a previous window, and each time this renders that part of my screen useless until I close, and re-open the window to reove the hover tooltip. This happens only with Adobe apps, on After Effects, Premiere Pro, and Media Encoder. The tooltips are broken and often appear during ‘hang times’ or loading events between windows.The only way to solve this is to just ‘hope’ it doesn’t happen when I reload it again, or try navigate ‘around’ the grey tooltip box until I go back to the inactive window.

This has been happening for about two years now but it’s inconsistent so I have no idea what’s causing it.  Basically the entire comps is exported in the upper left corner and the rest is black. Happens with different projects, different pixel sizes, different frame rates, different plugins used. I mainly use Media Encoder from After Effects, so I have no idea if it happens with Premiere too. The only thing that seems to be consistent is that it generally happens on bigger projects, where there’s a lot of materials, although the exported comp might not necessarily be heavy or complex.In AE the comp exports just fine.I realized that the bug appears in the preview as well, and if I change the pixel size of the export inside Media Encoder even of just 1px then it goes back to normal. Changing the export to Mp4 or to Quicktime doesn’t solve it, nor changing the bitrate. Both After Effects and Media Encoder are up to date, right now it’s AE 26.2.1 and ME 26.2I’m on Mac Os Tahoe 26.3.132 GB

As the headline says you can have the same profile with different settings.Problem is that ME is not overwriting the current settings if you change a setting and then save it as the same name. 

The order of the Media Encoder queue has been reversed. Items are now added bottom-to-top and the queue runs in that reversed direction too. There is no option that I can see to revert this back. I assume this is a bug, as nobody would have requested this as a feature.

The new masking feature is great imo, but they sometimes break / disappear when exporting through Media Encoder. I have experienced this when using the object mask tool to then copy a mask into “opacity” to essentially create a layout roto. Hoping this will work soon, or there is some solution to this, because I mainly use Encoder to render, as I have to do a lot of bulk exports. 

Hi there, I work as a video editor, and usually create videos in bulk on my home PC. To make rendering easier, I queue all the videos I edit with AME. I've been having issues with AME, however. Because I usually stack a lot of videos up at once, I'd still like to use my PC to do other stuff, such as playing games or watching videos on YouTube. Doing this, as well as editing videos with Premiere while the queue is running, seem to make the GPU driver crash. Whenever it crashes, rendering won't work until I restart my PC.I can't remember when exactly this started happening, but I'm pretty sure switching to Windows 11 had nothing to do with it. I've run both the Studio and Game Ready NVIDIA drivers, both resulting in the exact same problem. Could this just be a sign of my GPU failing, or is something else going on? I've attached my AMEEncodingErrorLog in the attachments. Hope someone can help me out here. I get very frustrated whenever this happens, and fixing it would save me a

Files are being removed from queue when I Quit Media Encoder, but my ME Settings/General/Remove completed files from queue on exit box is unchecked.I often want to modify a render setting, or view the log for one, and will have quit ME first.MacOS 15.6.1Media Encoder 26.2.2 build 2Macbook M1 16”

When I launch AME (directly or when it is launched from ingest settings for a Premiere project), the renderer defaults to to “Mercury Playback Engine Software Only” with no option to change it to any hardware acceleration option. If I open Preferences and clean the Media Cache database, the renderer will give me the Hardware Acceleration options (CUDA or OpenGL).  I have verified all my perferences/settings favor hardware acceleration, cleaned/remapped media cache and cache database folder destinations for all adobe programs, clean install of latest NVIDIA studio driver, reset AME preferences, performed Windows updates, verified the GPUSniffer is identifying my GPU (it is), reinstalled AME. None of these solutions have solved it.  The issue does resolve when I clean my media cache database within AME, but I must do this each time I launch AME, which is not ideal. System: Intel Ultra 9 285HX64GB RAMNVIDIA RTX PRO5000 Blackwell GPUOS Drive: 1TB M.2 SSDMedia and Cache Drive: 2 TB M.2 SSD

When I export a video directly from Premiere Pro, all captions and text graphics render correctly.However, when I send the same sequence to Adobe Media Encoder (using batch export), the captions and text elements are missing in the final render.I’ve already tried:Using different fonts Reinstalling Premiere Pro and Media Encoder Trying different versions of Adobe softwareBut the issue keeps happening only when exporting via Media Encoder. version: 26.0.2

On and off for months now I have been faced with the exporting bug "Preparing Audio (X of XXXX)." Adobe Media Encoder claims to be processing a range of hundreds to thousands of audio files when I have, at max, 7 audio tracks. I have found many other posts here and on Reddit with the same problem with no answer from Adobe. I'm hoping they will see this and help! I'm going to break down my sequences, troubleshooting, fixes, and failures. All of these projects are for a remote video podcast whose workflow has evolved and grown more complicated but maintains the same bug. May 2023: I begin the podcast editing process.I'm using Adobe Premiere 2022.My timeline has one video source (export from OBS), another video track for nested graphics and After Effects animations, 4 podcast audio tracks, one audio track for sound effects, and 1-2 audio tracks for musicThe "preparing audio" bug begins. Takes hours to process THOUSANDS of audio files, then it takes another hour or 2 to process t

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When I use Media Encoder to transcode a video—for example, Apple ProRes 422 HQ with Linear PCM audio—After Effects and Premiere create a delay of about one frame between the audio and the video, which is very annoying. This problem only occurs when I set the output settings to MP4 H.264 with AAC audio. As I need to deliver an MP4 H.264 file with AAC as the audio codec to my client, I have no choice but to use other video transcoding software. And in that case, I don’t have any issues with the audio and video being out of sync; the audio is exactly the same as in the source Apple ProRes file.Is this a bug or have I configured the settings incorrectly?I have attached my ME output preset along with a screenshot of the delay caused by the encoding . Thanks.