iPHone MOV files not importing into Media Encoder or Premiere Pro

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QuickTime movie MOV file from iPhone does not import into Premiere Pro or Media Encoder. However, it works after changing the filename to .mp4

EckiAME

Community Manager

MOV and mp4 either work for me (iPhone 16 Pro Max, Main Cam 24mm DolbyVision 4k 60fps, macOS Golden Gate 27.0.1). We need more information to find out what is different: What are your specs (OS, CPU, GPU, memory)? Which versions of AME and PPro did you try? What kind of source material do you use (which iPhone, which format)?

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