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Participant
November 21, 2024

AME cannot find the files. Expoer via Premiere all fine.

  • November 21, 2024
  • 1 reply
  • 74 views

Hi community,

 

Since a few days i cannot export via the Media Encoder. To be precise, I can but the files are said to be offline, while in premiere it's all clean and I can even export from there without any problems.

 

it happened to me in the first place directly after the 2025 update, however I unticked the "import natively" button and it worked. Now the box is unticked and the problem is back.

 

Any suggestion? Working on Macbook pro.

 

Thank you,

1 reply

EckiAME
Community Manager
Community Manager
November 21, 2024

Sorry for your problems. What are your specs (OS, CPU, GPU, memory)?