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Pids_OutSolve
Participant
May 12, 2026

AME does not allow selection of hardware acceleration for my renderer unless I first clean the media cache database.

  • May 12, 2026
  • 0 replies
  • 1 view

When I launch AME (directly or when it is launched from ingest settings for a Premiere project), the renderer defaults to to “Mercury Playback Engine Software Only” with no option to change it to any hardware acceleration option. If I open Preferences and clean the Media Cache database, the renderer will give me the Hardware Acceleration options (CUDA or OpenGL).  

I have verified all my perferences/settings favor hardware acceleration, cleaned/remapped media cache and cache database folder destinations for all adobe programs, clean install of latest NVIDIA studio driver, reset AME preferences, performed Windows updates, verified the GPUSniffer is identifying my GPU (it is), reinstalled AME. None of these solutions have solved it.  

The issue does resolve when I clean my media cache database within AME, but I must do this each time I launch AME, which is not ideal. 

System: 
Intel Ultra 9 285HX
64GB RAM
NVIDIA RTX PRO5000 Blackwell GPU
OS Drive: 1TB M.2 SSD
Media and Cache Drive: 2 TB M.2 SSD