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sybr
Participant
October 9, 2022

AME Keeps crashing my GPU drivers

  • October 9, 2022
  • 1 reply
  • 89 views

Hi there,

 

I work as a video editor, and usually create videos in bulk on my home PC. To make rendering easier, I queue all the videos I edit with AME. I've been having issues with AME, however. Because I usually stack a lot of videos up at once, I'd still like to use my PC to do other stuff, such as playing games or watching videos on YouTube. Doing this, as well as editing videos with Premiere while the queue is running, seem to make the GPU driver crash. Whenever it crashes, rendering won't work until I restart my PC.

I can't remember when exactly this started happening, but I'm pretty sure switching to Windows 11 had nothing to do with it. I've run both the Studio and Game Ready NVIDIA drivers, both resulting in the exact same problem. Could this just be a sign of my GPU failing, or is something else going on?

 

I've attached my AMEEncodingErrorLog in the attachments. Hope someone can help me out here. I get very frustrated whenever this happens, and fixing it would save me a lot of wasted time.

(not sure what conversation category this falls under, sorry if I picked the wrong one)

 

PC Specs:
CPU: Ryzen 7 3700x (Auto OC in Ryzen Master)

RAM: 32 GB Corsair Vengeance 3200MHZ CL16 (4x8), of which 26 GB has been allocated to Adobe applications.

GPU: MSI RTX 2070 Armor 8GB

OS: Windows 11 Build 22623

AME: Version 22.6.1 (Build 2)

Premiere: Version 22.6.2 (Build 2)

GeForce Driver: Game Ready 517.48

 

Thanks in advance!

1 reply

sybr
sybrAuthor
Participant
October 9, 2022

Event viewers shows several occurrences of the same error at the time of the driver freezing/crashing

quote

The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3
Error occurred on GPUID: 900

The message resource is present but the message was not found in the message table

 

I've recently reinstalled Windows, so I guess it has to be a driver issue. Not sure if it's related at all to AME at this point, but the driver always crashes while using AME/Premiere.