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jamesl76305548
Participant
February 14, 2023

AME23.2 crashing upon proxy files export (any kind, but small ProRes here) on MBP 16" 2019 maxed out

  • February 14, 2023
  • 1 reply
  • 158 views

As in the subject line, I am experiencing repeated pervasive crashes when exporting small ProRes proxy files in AME 23.2
While rendering a queue of proxies, AME hard crashes the system, causing full restart. 
This doesn't happen each time I try to render proxies - but *almost* every time. Some file renders are successful, then out of nowhere, SYSTEM CRASH + REBOOT.

I am running all updated Adobe CC apps on a maxed out 2019 MBP 16" with 64GB RAM
MacOS Ventura 13.2.1

Exporting to an external G-Drive 20TB HDD with Thunderbold 3 connector. The drive also holds the original 4K media; I am exporting to a proxy folder next to the original material. The crash happens also with other external drives.

The relevant part of the most recent AME crash log is attached.

1 reply

Adobe Employee
February 14, 2023

Thank you for your feedback. In which format is your source material?

Also: can you leave your e-mail and some comments in the Adobe Crash Reporter dialog so that we can associate your case?