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jamesl76305548
Participant
February 14, 2023
Open for Voting

AME23.2 crashing upon proxy files export (any kind, but small ProRes here) on MBP 16" 2019 maxed out

As in the subject line, I am experiencing repeated pervasive crashes when exporting small ProRes proxy files in AME 23.2
While rendering a queue of proxies, AME hard crashes the system, causing full restart. 
This doesn't happen each time I try to render proxies - but *almost* every time. Some file renders are successful, then out of nowhere, SYSTEM CRASH + REBOOT.

I am running all updated Adobe CC apps on a maxed out 2019 MBP 16" with 64GB RAM
MacOS Ventura 13.2.1

Exporting to an external G-Drive 20TB HDD with Thunderbold 3 connector. The drive also holds the original 4K media; I am exporting to a proxy folder next to the original material. The crash happens also with other external drives.

The relevant part of the most recent AME crash log is attached.

1 reply

Adobe Employee
February 14, 2023

Thank you for your feedback. In which format is your source material?

Also: can you leave your e-mail and some comments in the Adobe Crash Reporter dialog so that we can associate your case?

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