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Hecubus114
Inspiring
November 10, 2023

Annoying Incorrect "Queue Failed" Notification with CC App

  • November 10, 2023
  • 4 replies
  • 332 views

This doesn't really impede my work too much, but I've noticed an annoying bug when I click to recieve notifications that my render queue has finished. Any time it gets to the end, I get the notification that it has done so, but I also get "Queue Failed - Queue stopped before finishing all encoding items". This is never the case though. When I check the queue, everything has successfully encoded. Anyone else experience this or know a fix? I find this feature pretty useful, but not when it gives me incorrect information.

 

Using a M1 Ultra Mac Studio running Ventura 13.5.2

 

Media Encoder 24

4 replies

Hecubus114
Inspiring
November 13, 2023

Good to know. However, all other instances of my queues remain after finishing, so there still seems to be an inconsistency there. Anyway, it still doesn't explain the initial problem described.

Community Manager
November 13, 2023

Finished Items will be removed from the Queue after closing or shutdown AME. If you want prevent this, please remove the checkmark in the Preferences->General->Queue section.

Hecubus114
Inspiring
November 13, 2023

Here is a screenshot of my CC app notifications. None of these queues ever had a problem finishing all the items. Another interesting, and most likely related, thing is that the one time I used the "shutdown computer after encoding finishes", the next day all the items that encoded (while finishing successfully) disappeared from the queue.

 

Adobe Employee
November 13, 2023

I just verified on Mac & iPhone. I only get two "finished" events, one for the transcode, and one for the whole queue.