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neilm29849622
neilm29849622
Participant
August 1, 2022

AUDIO PROBLEM ON H.264/MP4 OUTPUT

  • August 1, 2022
  • 3 replies
  • 119 views
It would be nice if the latest version (2022) had been tested properly before being released. 2 hour H.264 export, audio totally screwed up when playing back with QuickTime player (Mac). Thankfully it didn't happen on an important project. Not cool though!
Playback of first few mins is OK, but then, or if you jump to any point in the file, no audio. Totally mute.
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    3 replies

    Tom Nord
    Community Manager
    Tom NordCommunity Manager
    Community Manager
    August 1, 2022
    If you are experiencing this issue can you please try again in the latest Premiere Pro or AME Beta build (22.1.1) and let me know if you are still seeing this problem?
    duanes79313916
    Known Participant
    August 1, 2022
    I find posts about this all the way back to May 2021 and still no resolution. I just installed Premiere Pro 2022 and still the same issue. Are they even looking into this? I have to continue using Premiere Pro 2020 to avoid this problem!
    autokroma
    Known Participant
    August 1, 2022
    You can also export with AfterCodecs for Premiere Pro, Media Encoder and After Effects https://www.autokroma.com/AfterCodecs

    You need to tweak a bit the export, like choose Main Profile, YUV 4:2:0, Quality = 80

    Please tell us if it's working for you
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