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neilm29849622
Participant
August 1, 2022

AUDIO PROBLEM ON H.264/MP4 OUTPUT

  • August 1, 2022
  • 3 replies
  • 113 views
It would be nice if the latest version (2022) had been tested properly before being released. 2 hour H.264 export, audio totally screwed up when playing back with QuickTime player (Mac). Thankfully it didn't happen on an important project. Not cool though!
Playback of first few mins is OK, but then, or if you jump to any point in the file, no audio. Totally mute.
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3 replies

Tom Nord
Community Manager
Community Manager
August 1, 2022
If you are experiencing this issue can you please try again in the latest Premiere Pro or AME Beta build (22.1.1) and let me know if you are still seeing this problem?
Participating Frequently
August 1, 2022
I find posts about this all the way back to May 2021 and still no resolution. I just installed Premiere Pro 2022 and still the same issue. Are they even looking into this? I have to continue using Premiere Pro 2020 to avoid this problem!
Known Participant
August 1, 2022
You can also export with AfterCodecs for Premiere Pro, Media Encoder and After Effects https://www.autokroma.com/AfterCodecs

You need to tweak a bit the export, like choose Main Profile, YUV 4:2:0, Quality = 80

Please tell us if it's working for you