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CelloZug
Known Participant
August 1, 2023

Broken Auto Upload on Vimeo

  • August 1, 2023
  • 5 replies
  • 319 views

MacPro Intel, 96 GB RAM, macOS 13.5 - Adobe Encoder 23.5 - Vimeo Premium.

There is a problem for automaitc uploading a rendered file directly from Media Encoder to the VIMEO platform. The existing link cannot be undone and reinstalled - even after clean-re-install. The location of the link from ME to Vimeo is unknown. On VIMEO the link can be removed, but it is still displayed in ME after a restart. Strange... Who can help? Thank you!

5 replies

Participating Frequently
August 3, 2023

Is there an eta for 23.6? Just to know if we can hold on and wait safel or if we need to jump to the beta.

CelloZug
CelloZugAuthor
Known Participant
August 2, 2023

Hello Sven, thank you for your feedback. Everything ok, for your information: Have deleted key, disconnected from VIMEO, restarted. Reinstalled AME 23.5 and AME 24 Beta, reconnected to VIMEO. In fact in 23.5 no automatic upload possible, in 24.0 it worked. Let's wait for the update 23.6. Not system relevant, but useful for 50 renderings... 😉 Thank you, greetings Marcello

Community Manager
August 2, 2023

Hello CelloZug, sorry to here this. After some Vimeo API changes the Vimeo upload should on be working in the next 23.6 release and in the current Beta (24.0). The failed upload message you get seems to have someting to do with the authentication. Please try to log out from Vimeo (via the AME export settings dialog) and restart AME after this. Try to login to Vimeo again (via the AME export settings dialog) and try the upload. If you still have issues, on Mac in the 'Keychain Access' please ensure the key "com.adobe.publish.token.vmeo2" has access to the acutal AME Beta or simple remove it before you launch AME. Please tell us, if this solves your issue. Thanks.

CelloZug
CelloZugAuthor
Known Participant
August 1, 2023

Here the original note in the log, after the failed upload: "08/01/2023 03:49:54 PM : Vimeo - Something strange occurred. Please contact the app owners." (ME Beta 24)

CelloZug
CelloZugAuthor
Known Participant
August 1, 2023

...the automatic upload does not work even with ME Beta version 24. What to do?