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Participant
August 1, 2022

Bug: Media Encoder queue won't process audio effects but Premiere export will

  • August 1, 2022
  • 3 replies
  • 173 views
This appeared to be a bug and a rather frustrating one to work out.

Exporting a sequence from Premiere 14.9 would result in audio effects (applied in audio track mixer) being rendered out properly, but when the sequence was sent to a queue in Media Encoder 14.1, the audio effects weren't applied.

I couldn't figure this out initially and had to re-render my hours worth of material via manually exporting from the export window.

After speaking to someone on the Australian AVPUG on facebook, they explained that it can happen if there's a mismatch between versions, and indeed there was.
Updating ME fixed the issue.

However I don't know if this is a bug or not.
Seems to me that it could easily happen a lot to users.

3 replies

Participant
August 1, 2022
I had this issue at Adobe Media Encoder with 3 differents computers (1 Mac and 2 Windows): if i send videos to render at Adobe Media Encoder, all the audio effects doesn't worked. They just disappear 😞

Today I tried something stupid: I changed the language to English. (Edit / Editar > Preferences / Preferências > Appearance / Aparência > Language / Idioma > English)

I'm brazilian, but all my Adobe CC softwares is in English, but AME was in Portuguese.

I changed that and worked just fine.

I'm happy (and angry after all these years hahahaha)

I hope it bring peace to all who struggle with that. God bless you all.
Participant
August 1, 2022
Same issue for me. One audio clip didn't render in AME. Also, a keylight effect on a linked After-Effects-comp wasn't applied. Must have something to to with the new version. Never experienced such an issue since 10 years! Pretty frustrating as I need to export several formats over night.
Participating Frequently
August 1, 2022
Having the same issue with the latest versions of Premiere and Encoder. It’s been an ongoing issue for me through the last few versions.

Exported several cuts last night and all of mp4s were missing the same music track. No audio effects at all either.

I usually don’t even use AME anymore cause of this issue. Extremely frustrating and shouldn’t be a problem.