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morphinapg
Inspiring
Oct 24, 2022 7:21 AM UTC
Open for Voting

Estimated time remaining is incorrect if encode is paused for a while.

I had a queue of several encodes going for a while that I decided to pause while I did some work in Premiere in After Effects. After Effects needed to render something that took 20 hours. When that was done I went back to Media Encoder and continued the encode, but now my "remaining" time says 27 hours remaining. Each job in this queue typically takes about 1-2 hours. So obviously, Media Encoder is not factoring in the time paused for its time remaining calculation. It basically just seems to be this basic calculation:

 

(CurrentTime - StartTime) / %complete * %left

5 replies

morphinapg
Inspiring
Sep 2, 2024 12:38 PM UTC

That's great to hear, thank you.

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EckiAME
Community Manager
Community Manager
Sep 2, 2024 12:15 PM UTC

I am happy to report that this issue has also been fixed.

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Adobe Employee
May 24, 2023 12:32 PM UTC

You are right. The progerss bar still indicates the work load correctly but the time is off. I will file a bug for this. Thanks for your feedback.

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Adobe Employee
May 24, 2023 11:27 AM UTC

Let me verify this…

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Elaskanator
Known Participant
May 24, 2023 4:00 AM UTC

I have reproduced this behavior. It appears the Remaining and Elapsed times include the paused duration.

 

I also paused a long encode (and put my computer to sleep) for an entire weekend after 13h:15m out of 14h25m (1h10m remaining). Upon returning home and resuming, the times became 91h30m elapsed with 7h30m remaining. 

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