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vincentj70013477
Participating Frequently
May 19, 2026

Files being removed from queue on exit, when prefs say not to.

  • May 19, 2026
  • 2 replies
  • 42 views

Files are being removed from queue when I Quit Media Encoder, but my ME Settings/General/Remove completed files from queue on exit box is unchecked.

I often want to modify a render setting, or view the log for one, and will have quit ME first.

MacOS 15.6.1

Media Encoder 26.2.2 build 2

Macbook M1 16”

    2 replies

    ChWard
    Community Manager
    ChWardCommunity Manager
    Community Manager
    May 21, 2026

    Hi, thanks for your reply and sorry for the bad experience you have with AME because of that. Could you do me a favour and try the same with the latest beta? I cannot repro the removed batch items when checking the pref box. 
     

     

    V
    vincentj70013477Author
    Participating Frequently
    May 22, 2026

    The beta worked. Job stays in queue after done, and after AME restart. 

    I will have to reinstall 26.2.2 now though, as I loose the “Send to Media Encoder” button in Premiere unless it and AME match. (Had to drag project file from finder into beta AME to setup the render.)

    So, we’ll see how it evolves.

    V
    vincentj70013477Author
    Participating Frequently
    May 22, 2026

    Reinstalled and used 26.2.2 for 2 jobs. They stayed in queue after quite, restart AME. 👍

    ChWard
    Community Manager
    ChWardCommunity Manager
    Community Manager
    May 20, 2026

    Hi, 
    Chris from the AME Team here. I wonder why you have the version 26.2.2 build 2 installed, since our release build is 26.2.2 build 3. Could you double check if there’s a update in your Creative Cloud App? On my Mac I couldn’t repro that behaviour you described (tested with 26.2.2x3 and also latest beta version). There is also a way you can enter the settings without having to restart AME. By right click on the finished item you can “reset status”. You should be able to enter those settings again. Please reach out if you’re still facing issues. 

    Best

     

    V
    vincentj70013477Author
    Participating Frequently
    May 20, 2026

    Yes, I know I can Reset Status, if I can see the job. It’s when the job disappears that I can’t do that. I don’t restart AME to achieve anything in particular, just that I’m looking for a job from a previous day, or I quit it thinking render is good, then find I need to change something.

     

    26.2.2 is all that is being offered currently to me:

     

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