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Participating Frequently
February 22, 2023

H265 renders are still broken in update 23.2

  • February 22, 2023
  • 12 replies
  • 753 views

Since update 23.1 I haven't been able to export any video with the h265 codec. All the video files are unplayable or don't allow the video to be scrubbed through.

 

To elaborate, the files will play but stop playing the moment I try to scrub through or click anywhere on the timeline. I'm using finder's preview feature but even opening the files in Quicktime or VLC have the same problem. Most of these renders are over an hour long, so simply letting the video play to see if the render is successful is not an option. I've tried changing many render settings to see if I could remedy the issue with no success. H264 works just fine. Prores in both 4444 and 422 flavors work fine. 

 

I've tried every update, uninstalling and reinstalling, and IT even upgraded me from an M1 Max Macbook Pro to M2 Max during this time so I had all apps freshly installed with only my personal files being moved over to the new computer. I'm stuck at version 23.0 of the app until this issue is fixed.

12 replies

ChWard
Community Manager
Community Manager
August 16, 2023

Hi sorry you hear you are having those issues with HEVC codecs. Would it be possible to share your preset file with us or do you use the system presets? Also a broken sample file might be useful. What is the source you are rendering (Premiere projects, Ae comps, single files, codecs, etc.)?

 

Best,

 

Chris

dz_dapperAuthor
Participating Frequently
August 14, 2023

Have upgraded to version 23.6 and so far no fix. All h265 files are still the same, broken and unusable. I have resorted to render in h264 for the forseeable future as this issue seems to be rare and not duplicatable, thus not being worked on.