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Participant
Feb 2, 2024 1:55 PM UTC
Open for Voting

ME 2024.1.1 Output to .MXF file fail

Hello Adobe, whenever converting a .mov file to .mxf using ME 2024 it fails. ME 2023 works but would like to use the latest version of ME. Below is the fail log information. This fail happens on various files. 

 

Thanks,

-E

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- Encoding Time: 00:00:00
02/02/2024 08:33:53 AM : Encoding Failed
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Export Error
Error compiling movie.

Export Error

Exporter returned bad result.

Writing with exporter: MXF OP1a
Writing to file: D:\2024\Brands We Love Sale\TR_219304016.mxf
Around timecode: 00;00;00;00
Component: MXF OP1a of type Exporter
Selector: 17
Error code: 3

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4 replies

Participant
Feb 12, 2024 1:03 PM UTC

Responded to an email last week (Feb 9th) through Adobe with a link to download a .mov file. Did you get the link?

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EckiAME
Community Manager
Community Manager
Feb 12, 2024 12:48 PM UTC

Just sent you the instructions.

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Participant
Feb 5, 2024 2:38 PM UTC

Sure, I can share a .mov file.

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Adobe Employee
Feb 4, 2024 6:31 PM UTC

Would you be able and willing to share a move file for us to look into your issue? I can private message you the instructions in this forum.

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