Skip to main content
smcollier@austin.rr.com
Participant
Aug 18, 2023 2:54 PM UTC
Open for Voting

Media Encoder 2023 Procedure Entry Point error

For the last week or so, whenever I open Media Encoder I get the following error message:

"The procedure entry point could not be located in the dynamic link library c:\Program Files\Adobe\Adobe Media Encoder 2023\OCIOWrapper.DLL."

I've already tried downloading and installing Microsoft Visual C++ updates, unistalling and reinstalling Media Encoder and it still comes up. The program works fine after I dismiss it, but it's annoying and has never happened before.

I'm running the latest updates of Windows 10. Any idea how to fix this?

4 replies

smcollier@austin.rr.comAuthor
Participant
Sep 1, 2023 2:11 AM UTC

I do have Norton Antivirus installed, but I've run it for years with Media Encoder without having this issue. If I disable Norton and start Media Encoder I still get the error message.

Translate
EckiAME
Community Manager
EckiAMECommunity Manager
Community Manager
Aug 31, 2023 3:15 PM UTC

Do you have AntiVirus software installed?

Translate
smcollier@austin.rr.comAuthor
Participant
Aug 31, 2023 2:48 PM UTC

Sorry, missed your reply earlier. It's the latest version on AME from Creative Cloud 23.6.

So far I've done a disk scan reinstalled Microsoft C++Runtime as suggested elsewhere. I always get that error on startup.

Translate
EckiAME
Community Manager
EckiAMECommunity Manager
Community Manager
Aug 21, 2023 2:15 PM UTC

Which version and build of AME are you trying to launch here?

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices