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brandonb96942845
Inspiring
October 12, 2023

Media Encoder 2024: Freeze problem with AE WORSE than 2023

  • October 12, 2023
  • 0 replies
  • 95 views

So we've all previously commented on the fact that Media Encoder 2023 will just stop encoding (not crash, mind you, just literally stop in the middle of an encode with no errors, no message, nothing). The workaround that we all found was to pause the encode, force-close AfterFX, and then resume the export.

It happened a lot in ME2023, but it's happening even faster in ME2024. The solution is apparently the same, but this is not acceptable because it requires me to literally babysit an hourslong encode to keep doing this. And As I discovered in ME2023, restarting AfterFX doesn't always get Media Encoder running again. Yet, I've never had any meaningful message traffic from Adobe on this.

Adobe: PLEASE FIX THIS RATHER EGREGIOUS BUG! Tell me what log files I can provide or what steps I can take to capture information that would lead to fixing this. Problems like this are why I still have to use ME2021 for all of my project encodes; on average it's not quite as fast as the more recent versions, but it IS a lot more reliable.