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Musiikkimies
Participant
May 11, 2024

Media Encoder 2024 keeps crashing and rebooting mbp

  • May 11, 2024
  • 1 reply
  • 101 views

Hello,

 

I have issue with ME2024. It keeps on crashing during rendering (crashes, jams system not responding at all and eventually reboots Finder) and I haven't found any resolution yet. Sometimes rendering goes complete but most of the tries fails. My system is 16" MBP mid 2019 2,4GHz 8-core Intel Sonoma 14.2.1 installed. I usually transcode large files from prores hq to high quality mp4. Fcpx/Motion user and some supported 3rd party plugins installed. Now trying back 2023 versions. If you have any ideas I could check and would possible give any hint what's going on please help me. BR, Jussi

1 reply

EckiAME
Community Manager
EckiAMECommunity Manager
Community Manager
May 13, 2024

I am very sorry for your issues. Can you verify if there are updates for your plugins? Did you update all your used Adobe apps to latest? Did you run System Compatibility Report?

I will try to repro on MacIntel + AME 2024 + ProRes HQ to MP4 high direct transcode. Do you transcode MXF or QuickTime? Do you transcode directly in AME or send files over from Pr or Ae?

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