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Participating Frequently
June 18, 2024

Media Encoder 24.4.1 doesn't open

  • June 18, 2024
  • 1 reply
  • 139 views

Hello,

 

I updated Premiere Pro and Media Encoder from 2023 to 24.4.1 recently.  When I tried to create proxies, Media Encoder froze at the initial window. I quit and restarted, ME icon seemed to start, after a few seconds stopped. I tried a few times, same thing happened. The ME window doesn't even appear. From task manager, it seems there is an ME process on the background.

I unistalled ME 2024 and installed it again (I had to quit the ME from task manager).

Same thing after new installation, only the ME icon seems activated, then it stops. ME window nowhere to be seen. Some ME process running on the background (task manager).

 

I have kept ME 2022 on my computer, which seems to work fine.

I downloaded the 2023 version 23.6.6 which again seems to work fine.

 

Is this a known bug ?

 

Specs:

HP Omen

Processor AMD Ryzen 9 5900HX with Radeon Graphics 3.30 GHz
Installed RAM 32.0 GB (31.3 GB usable)
System type 64-bit operating system, x64-based processor

Edition Windows 11 Home
Version 23H2

 

 

1 reply

Inspiring
June 19, 2024

Are you running an antivirus program on your computer? If so try to include the Media  Encoder exe-file into the exception list of your antivirus program