Media Encoder 25.1 Green Screen Artifacts with Scale Operations
App Version: Adobe Media Encoder 25.1 Platform: Windows 10/11 64-bit
System: Intel Xeon W-2265, NVIDIA Quadro RTX 5000, 64GB RAM
Basic Steps to Reproduce:
- Create Premiere Pro project with video requiring scale operations
- Send to Media Encoder via workflow extension
- Export with H.264/ProRes settings
- Random green screen artifacts appear in exported video
Expected Result: Clean video export without visual artifacts Actual Result: Intermittent green screen flashes (few frames to 10 seconds duration)
Additional Info:
- Problem affects 7 identical production workstations
- Issue occurs ONLY with scaled video content
- Direct Premiere Pro export works perfectly (no artifacts)
- Frequency: 2-3 occurrences per week across all stations
- Hardware acceleration already disabled in preferences
Troubleshooting Completed:
- Disabled H264/HEVC hardware encoding/decoding
- Set Mercury Playback Engine to Software Only
- Cleared media cache and reset warnings
- Changed timeline base from 29.97fps to 25fps
- Problem persists across all identical systems
Business Impact: Critical broadcast production workflow affected, causing delays and potential on-air quality issues.
GPU Driver: NVIDIA Studio 576.80 (considering update to 577.00)
Anyone experienced similar green screen issues in Media Encoder 25.1 with scale operations? Successful workarounds appreciated.
Topics: (pasirinkite iš sąrašo)
- Performance
- Error or problem
- Export or render
- Hardware or GPU
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