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nathan.berg
Participant
July 9, 2025

Media Encoder 25.3 FTP Not Working?

  • July 9, 2025
  • 1 reply
  • 72 views

24 days ago my Media Encoder got auto-updated to the latest version (25.3 Build 73), and in doing so it seems to have broken my FTP presets. I regularly use two FTP presets, one to post archive files to a local network storage server, the other to upload to an offsite online host. Both had been working flawlessly, and stopped working with the update. It throws a log in error on both presets, but that makes no sense, since both presets use admin accounts to log in that never change passwords. I was able to get the local FTP to work by changing to my personal log in, but that get changed every 3 months so I would prefer to use the old admin log in. Has anyone else had FTP issues with the latest version?

 

System specs: 

2023 Mac Studio, M2 Ultra, 128gb RAM, Sonoma 14.7

1 reply

ChWard
Community Manager
ChWardCommunity Manager
Community Manager
August 8, 2025

So the login with the admin pwd to your FTP fails? Did you try if it works with a different FTP client such as Filezilla? Upon auto updating AME, we will preserve user presets (unless the user unchecks this) this presets themselves should be there. What we never save inside of presets are passwords, only in case of FTP the server adress, port, username.

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