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April 14, 2025

Media Encoder consumed all memory/RAM and the exporting video progress failed

  • April 14, 2025
  • 1 reply
  • 107 views

My computer specs

When I exported the videos, the progessfailed

Here are the logs

 - Source File: G:\My Drive\Project\x4.prproj
 - Output File: G:\My Drive\Final\2025-04-09 21h 14m 22s.mp4
 - Preset Used: Custom
 - Video: 3840x2160 (1.0), 30 fps, Rec. 709, 203 (75% HLG, 58% PQ), Hardware Encoding, Nvidia Codec, 00:42:25:17
 - Audio: AAC, 320 kbps, 48 kHz, Stereo
 - Bitrate: VBR, 1 pass, Target 60.00 Mbps
 - Encoding Time: 00:29:34
04/15/2025 02:18:31 AM : Encoding Failed
------------------------------------------------------------
Frame substitution recursion attempt aborting after multiple attempts on file: G:\My Drive\Draft\2025-04-09 21h 34m 23s.mp4 
 Inserting black for frame number 23563


------------------------------------------------------------


An error was encountered while writing the output file. The output destination could not be found. Check that the output directory still exists. If the output directory is on a network or external device, check that the connection is active.


 - Source File: G:\My Drive\Project\2025-04-08 17h 19m 17s.prproj
 - Output File: G:\My Drive\Final\2025-04-08 17h 19m 17s.mp4
 - Preset Used: Custom
 - Video: 3840x2160 (1.0), 50 fps, Rec. 709, 203 (75% HLG, 58% PQ), Hardware Encoding, Nvidia Codec, 00:20:09:24
 - Audio: AAC, 320 kbps, 48 kHz, Stereo
 - Bitrate: VBR, 1 pass, Target 60.00 Mbps
 - Encoding Time: 00:00:00
04/15/2025 02:18:32 AM : Encoding Failed
------------------------------------------------------------

An error was encountered while writing the output file. The output destination could not be found. Check that the output directory still exists. If the output directory is on a network or external device, check that the connection is active.

I realized that Media Encoder consumed all memory/RAM and failed although I configed to set the maximum of RAM the Media Encoder app could use

Anyone countered same issue here? Any fix?

 

 

1 reply

EckiAME
Community Manager
Community Manager
April 15, 2025

Thanks for sharing the details — and sorry to hear you’re running into trouble with your exports.


We are looking at least at two separate issues here:

1. "Frame substitution recursion attempt aborting" occurs when a clip is unreadable or Media Encoder fails to access frames properly leading to black frames in the resulting video. This can be due to corrupt footage, offline media, or heavy (third party) effects causing instability. Try to locate the problem clip at frame 23563.

2. "Output destination could not be found" indicates that AME could not write the output file. Possible causes could be: destination folder "G:\My Drive\Final\..." is not accessible (permission issues with no existing write access, external drive disconnected).

3. AME using all RAM: The amount of RAM required depends on frame size (yours seems to be in 4k), complexity of the PPro project, and plug-ins used.

Would you be able to share the project for us to look into the issue? I can private message you the instructions in this forum.