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Participant
Jan 31, 2025 8:23 PM UTC
Open for Voting

Media Encoder doesn't export the effect on a essential graphics template

I've created a lower third template on After Effects to use it on premiere pro, so I can change the name, etc. But when I send it to Media Econder, the effects that I put on the lower third (a neon effect) does not render on the video, just the forms of the lower third. But when I export on premiere pro the video come out just fine.

6 replies

Adobe Employee
Feb 5, 2025 4:33 PM UTC

Can you attach a couple of screenshots or a video?

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Participant
Feb 4, 2025 9:17 PM UTC

on after effets I used drop Shadow

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Participant
Feb 4, 2025 5:17 PM UTC

Hi @Samanta36061729qxca

 

Is the neon effect is a 3rd party effect?

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Participant
Feb 3, 2025 7:53 PM UTC

Just tried, doens't work 😕😕 

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Adobe Employee
Feb 3, 2025 5:21 PM UTC

Any chance Media Encoder and Premiere Pro run in different languages?

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Peru Bob
Community Expert
Community Expert
Feb 1, 2025 1:08 AM UTC

Try turning off Hardware encoding in the Video tab of the export settings.

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